Please visit: www.applycpd.com and click on 'Forgot your password?'If the email exists, an email will be sent to that address with a 6 digit verification code. If you do not receive an email, please check:Spam foldersEmail you entered is correctOnce the correct code is entered, you can reset your password.Please take note of password requirements:Minimum 8 CharactersAt least 1 upper caseAt least 1 lower caseAt least 1 numberAt least 1 full-stop (period) characterYou will need to confirm password and click 'Change Password'.You will then be redirected to the login screen where your new login will work.